Effective date: May 26, 2026 · Last updated: May 26, 2026
ChannelzIQ is a software-as-a-service platform for YouTube content creators, operated by ChannelzIQ ("we," "our," or "us"), a sole-proprietorship business based in the suburbs of Chicago, Illinois, USA. Our website is https://channelziq.com and our customer application is https://go.channelziq.com. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
When you create a ChannelzIQ account, we collect your name, email address, and a hashed password (or, if you use Google Sign-In, the Google account identifier and email address Google returns to us). We collect billing details (last four digits of your payment card, billing zip code, and Stripe customer identifier) when you subscribe to a paid plan; we do NOT store your full credit card number — Stripe handles that.
ChannelzIQ requests permission to access several Google services through OAuth. You grant each permission explicitly during connection, and you can revoke them at any time in your Google Account settings at https://myaccount.google.com/permissions. The specific scopes we request and what we do with each:
Limited Use of Google user data. ChannelzIQ's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer Google user data to third parties except as necessary to provide or improve user-facing features that are prominent in the requesting application's user interface, and only with explicit user consent. We do not use Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising. We do not allow humans to read Google user data unless we have the affected user's explicit consent for specific messages, doing so is necessary for security purposes (such as investigating abuse), to comply with applicable law, or for ChannelzIQ's internal operations and only when the data has been aggregated and anonymized.
If you choose to connect a WordPress blog, Facebook page, Instagram business account, or TikTok account, we collect the access tokens and account identifiers necessary to read your published content and (where you authorize it) publish on your behalf. As with Google services, you can revoke these connections at any time.
Drafts, scripts, video titles, blog post outlines, social media captions, research queries, and any other content you generate or edit inside ChannelzIQ are stored in our database and associated with your account. AI-generated suggestions are also stored so you can revisit and reuse them.
We collect application logs (IP address, browser type, pages visited, actions taken, timestamps, error messages) to operate, secure, and improve the service. These logs are retained for 30 days unless required longer for security investigation.
We use first-party cookies for authentication (the cookie cz_user_token keeps you signed in for 24 hours, HttpOnly and Secure flags set). We use minimal first-party analytics to understand product usage. We do NOT use third-party advertising cookies, retargeting pixels, or social-media tracking pixels.
We use the information described above to:
We do not sell your data to third parties. We do not share data from your connected services with advertisers, data brokers, or any external party other than the limited operational vendors listed below.
We share information only with the limited set of vendors that operate ChannelzIQ on our behalf:
We may also disclose information if required by a valid legal request (subpoena, court order, law enforcement request) but we will resist requests we believe are overbroad and notify the affected user where legally permitted.
We retain account information and content you create for as long as your account is active. If you delete your account, we permanently delete your account data within 30 days, except for limited records we are required to keep for accounting, tax, or legal compliance purposes (typically 7 years for billing records).
Cached data from connected services (e.g., YouTube video metadata, keyword research results) is refreshed regularly and replaced; we retain a rolling 90-day history of analytics snapshots to power trend visualizations.
Application logs are retained for 30 days, then automatically deleted.
No security measure is perfect. If we detect a security incident affecting your data, we will notify you and the appropriate authorities as required by applicable law.
Regardless of where you live, you have the following rights with respect to your ChannelzIQ data:
To exercise any of these rights, email support@channelziq.com. We will respond within 30 days.
ChannelzIQ is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact support@channelziq.com and we will delete it.
ChannelzIQ is operated from the United States and our servers are located in the United States. If you access ChannelzIQ from outside the US, you understand that your data will be transferred to and stored in the US, which may have different data-protection laws than your jurisdiction.
ChannelzIQ is not currently optimized for compliance with the European General Data Protection Regulation (GDPR) or the UK Data Protection Act. We are focused on serving creators based in the United States and Canada at this stage. If you reside in the EU, UK, or another jurisdiction with comprehensive data-protection law, please note that not all features described in this policy may be enforceable in your local courts, and our processes may not fully meet local requirements.
We may update this Privacy Policy from time to time as we add new features or change our practices. When we make a material change, we will email all active customers at least 14 days before the change takes effect and we will update the "Last updated" date at the top of this page. Continued use of ChannelzIQ after the change constitutes acceptance of the updated policy.
Questions, requests, or concerns about this Privacy Policy or how we handle your data? Reach out:
Email: support@channelziq.com
If you need to send physical mail, request our mailing address by emailing support@channelziq.com with the subject line "Mailing address request" and we will respond within 5 business days.