Delete Your Data

Last updated: October 4, 2026

You can delete your ChannelzIQ account and all associated data at any time. This page explains exactly how, what gets deleted, and how long deletion takes.

What gets deleted

When you request deletion, we permanently remove:

  • Your account record (email, hashed password, organization, billing information)
  • All content you created inside ChannelzIQ (drafts, scripts, projects, research history, AI-generated suggestions you saved)
  • All OAuth tokens and refresh tokens for connected services (YouTube, Google Analytics, AdSense, Search Console, WordPress, Facebook, Instagram, TikTok)
  • Cached data we pulled from your connected services (video metadata, analytics snapshots, comment threads, post insights)
  • Logs that reference your account, as they age out: server and application logs within 30 days, administrative audit entries within 90 days — except the single record that the account was erased (see below)
  • Backup copies, as they age out: server backups are kept 7 days and the off-site copy 30 days, so counting the 30-day grace period a copy can exist for up to about 60 days after your request. If we ever restore a backup, accounts whose deletion was already requested are erased again.

This happens after a 30-day grace period (Step 2 below). We retain the minimum records required by U.S. law for accounting and tax purposes (typically billing records for 7 years), but these contain no content data — only payment-processor identifiers and amounts.

Method 1 — Export and delete in the app (recommended)

ChannelzIQ exposes two separate, explicit account actions in Settings: a one-click export of everything we hold about you, and a permanent account deletion. Use them in this order if you want a copy of your data before destroying it.

Step 1 (optional) — Export your data first

Before you delete, you can download everything ChannelzIQ holds about your account so you have a personal copy.

  1. Sign in to your ChannelzIQ account at go.channelziq.com.
  2. Open Settings in the left sidebar, then click the Data & Privacy tab.
  3. Review the Your Data Summary panel — it shows current counts of your videos, scripts, and projects on file.
  4. Click Export All My Data (CSV). ChannelzIQ packages your videos metadata, scripts, projects, articles, AI-generated content history, and account record into a ZIP file and downloads it to your browser.
  5. Save the ZIP somewhere safe. You do not need to wait for the export to finish before continuing to deletion — they are independent operations.

Step 2 — Permanently delete your account

  1. Still on Settings → Data & Privacy, scroll to the Danger Zone section at the bottom of the panel.
  2. Click Delete My Account.
  3. Type DELETE to confirm, then enter the 6-digit code we email to the address on the account. The code expires in 10 minutes. This second step exists so that a session left open on a shared or stolen device cannot close your account.
  4. You are signed out immediately and your access ends there and then. We also hand back our access to your connected platforms at that moment — see below.
  5. Your data is then held for a 30-day grace period, during which you can email support to stop the deletion. After 30 days it is permanently erased, and that cannot be reversed.

The erasure removes your account record, your content, our copies of your platform access tokens, and the cached data we pulled from your connected services. Three things deliberately survive it, and we would rather say so than imply otherwise:

  • Financial records — invoices, refunds and payment history, kept because we are legally required to.
  • One audit record stating that the account was erased and when, kept for seven years. It contains no content.
  • Encrypted backups, until the backup containing your data ages out of rotation.

If you sign up again later with the same email address, it will be a brand-new account with no historical data attached. The full technical breakdown of exactly which tables, files and third parties are covered is maintained internally; email support@channelziq.com if you want a copy.

Method 2 — Email request (for accounts you can no longer sign into)

If you cannot sign in (lost credentials, account locked, etc.) and want to delete your data, send an email to support@channelziq.com with:

  • Subject line: Account deletion request
  • The email address associated with your ChannelzIQ account
  • A brief statement that you are requesting deletion of your ChannelzIQ account and all associated data

We respond to deletion requests within 5 business days. We may ask one verification question to confirm the request comes from the account owner (e.g., the approximate signup month, the name of a connected YouTube channel). Once verified, deletion proceeds the same way as Method 1.

You can check the status of a deletion request at any time.

Disconnecting third-party services

When you delete your account we attempt to hand our access back to each connected platform straight away, and we record the result of every attempt. What we can do differs by platform, because their APIs differ:

  • YouTube, Google Analytics, Search Console — we revoke the grant with Google, which removes ChannelzIQ from your Google account permissions.
  • Facebook and Instagram — we remove your stored connection credentials. The app permission may also serve another ChannelzIQ workspace or account, so we do not revoke it automatically. To end every connection using that Facebook login, remove ChannelzIQ in Meta's app settings.
  • TikTok — we revoke the token.
  • WordPress — we delete the application password we were issued, and only that one. Some hosts disable the route that allows this; if yours does, remove it yourself in WP admin.
  • LinkedIn, Threads and Bluesky — these platforms provide no way for an app to revoke its own access. We delete our copy of the credential, but you must remove the app yourself.

In every case we also delete our stored copy of the credential. It is still worth checking your connected-apps list at the provider, both to confirm and because that list is the authoritative one:

Questions

Email support@channelziq.com. We respond within 5 business days.