Help & Support

Get answers fast. Browse the most common topics below, or email help@channelziq.com and we'll reply within one business day.

Pricing & plans

See plan features, billing options, and what each tier includes.

Integrations

YouTube, Meta, WordPress, GA4 — what we connect to and how.

Privacy & data

What data we collect, how we use it, and how to delete it.

Security

How we protect your account, content, and connected services.

Refund policy

When refunds apply and how to request one.

Delete your data

Close your account and request full data removal.

Public roadmap

See what's shipping next and vote on what we build.

Changelog

Recent releases, feature ships, and bug fixes.

Common questions

After signing in to go.channelziq.com, open Settings → Connected Accounts and click "Connect YouTube." You'll sign in with the Google account that owns the channel and grant ChannelzIQ read + content-management permissions. Brand accounts are supported.

Yes. Open Settings → Billing and click "Cancel subscription." You'll keep access through the end of your current billing period. See our Refund Policy for refund eligibility.

We use Anthropic's Claude models. API requests are scoped to your account and Anthropic's commercial terms prohibit them from training models on your content. See our Privacy Policy Section 4 for details.

Yes. OAuth tokens are encrypted at rest, all connections use TLS 1.2+, and YouTube-derived data is refreshed or deleted within 30 days per Google's YouTube API policies. Visit our Security page for full details.

Yes. While YouTube is our deepest integration, we also support publishing and analytics for Facebook, Instagram, and WordPress blogs. TikTok is coming Q3 2026.

Use our public roadmap to vote on existing requests or submit new ones. For urgent bug reports, email help@channelziq.com.

Still need help?

Our team replies within one business day.

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